Surface Network Adapter Not Working
Earlier this week, we were tipped to a page on Microsoft's Surface website claiming that the official Surface Ethernet adapter could finally work on the Surface and Surface 2 tablets if they used Windows RT 8.1. Unfortunately, Microsoft later told us the information on that page was incorrect and removed that statement from the site.
The.ZIP package used for bare metal deployments (For example Surface Pro 4) do not contain the Surface Ethernet drivers. To download the latest drivers for Surface Ethernet adapter, do the following: Browse to the Microsoft Update Catalog here. In the search box enter Surface Ethernet Drivers.
As it turns out, there is in fact a way to enable the Surface Ethernet adapter but it's a tad complicated and could lead to some issues down the road. It's described in a blog post from Paul Deane, who found that Windows RT 8.1 now supports the Realtek USB FE Family Controller driver and the Surface Ethernet adapter happens to have a Realtek chip inside.
If you really want to use this add-on with your Surface or Surface 2, again with Windows RT 8.1 installed, here is how you proceed, according to Deane:
- Plug in the Surface Ethernet Adapter, and then wait for the installation to fail.
- Open Device Manager, and then under Network Adapters right click on the Ethernet Adapter, which Deane says should have a yellow exclamation mark.
- Choose 'update driver', then select 'Browse my computer for driver software' and then click “Let me pick from a list of device drivers on my computer”.
- Deane says if that doesn’t take users directly to Network Adapters, they can choose it from the list.
- In the left pane Realtek should be visible; highlight it and there should only be one option in the right pane for the Realtek USB FE Family Controller. Deane says to click Select and next.
- Finally, Deane says if the OS warns users about compatibility they should just accept it.
While that procedure should work, Paul Thurrott at Winsupersite does offer a warning that enabling the Surface Ethernet adapter via this unofficial method could cause some problems with the Surface and Surface 2, possibly cutting down the battery life on the tablets. Hopefully, Microsoft is working on an official update for Windows RT 8.1 that will allow the adapter to work automatically with no problems.
Source: Paul Deane via Winsupersite Image via Microsoft
Oct. 10, 2018 / Updated by Bessie Shaw to Windows Driver Solutions
How to fix the wireless adapter not shoing up in Windows? No wireless connection icon under network connections neither is there a device listed under network adapters in Device Manager? Wireless icon missing in adapter settings under network connections and wireless adapter not showing up in Device Manger is a big headache to us, especially when we need to connect to the Internet through wireless.
We've seen a big amount of threads talking about this issue. Many are just asking for help and describing the issue like wireless network adapter not under device manager, wireless adapter not under network adapters in device manager, wireless network adapter gong missing, wireless card disappeared from device manager, WiFi adapter missing from device manager, etc. However, none is giving the answer on what to do if your wireless network isn't showing up.
Many users have reported that the major causes are related to the wireless adapter driver issues, wireless radio or wireless device is disabling, wireless adapter firmware corrupt, or Windows installation, Windows update (like Windows 10 update), etc.
We've been working hard to deal with this wireless (WiFi) network adapter not showing up issue. Below are the most workable methods we’ve successfully tried to fix wireless adapter not in Device Manager on computer.
Top 5 Methods to Fix Wireless Adapter Not Working or Not Showing Up in Device Manager for Windows
You can try one or all the methods to fix the WiFi not working or wireless adapter not showing up in Device Manager on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows XP and Windows Vista. Those solutions apply to Asus, Acer, Dell, HP, Sony, Lenovo, Samsung, Toshiba, IBM, Alienware, Compaq, Gateway, LG, Microsoft, MSI, etc.
We'll update you accordingly if there are new methods to fix this problem. If you've successfully solved such kind of issues, or if you have any ideas, share with us in your comment.
Top 1. Enable Wireless Radio
Surface Pro 4 Network Adapter Not Working
Check to see if the wireless radio is disabled accidently or not. Most laptops have either hard or soft buttons to turn wireless on or off. You can check the computer manual to find out such kind of buttons and enable wireless again.
Alternatively, you can enable the wireless radio settings in the BIOS setup. Restart your computer and enter the BIOS while booting. Once into the BIOS, look for the network settings page and enable the wireless radio or wireless devices. Click on Save and Exit. Click on Yes when asked to confirm. Make sure you don’t change anything but only the wireless connection settings.
Top 2. Update Wireless Adapter Driver to Fix WiFi Adapter Not Showing Up on Windows 10, 8.1, 8, 7, Vista, XP
Driver issues cause most of the hardware problems. And the wireless driver issues include driver corrupted, driver outdated, driver missing, and driver incompatible. You can try OSToto Driver Talent to fix the wireless driver issues. This free utility can instantly detect the driver issues and offer “Repair” or “Update” solutions. Once you click on “Repair”, it will start to download and install the best-matched driver for your wireless adapter, and “Update” to update to a new driver version.
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After all is done, remember to restart your computer. This is important and also necessary to make all the changes to take effect. For more information, please go to the post: How to Download and Update Wireless Network Driver.
Top 3. Update Router and Adapter Firmware
Firmware is the software that is embedded in a hardware device and controls how the device interacts with the operating system. Outdated firmware could prevent the router from accessing the Internet and affect the wireless adapter. You can download a firmware update to fix this wireless not working and not showing up issue. Consult the User Guide that came with your manual for information on how to perform a firmware update.
Top 4. Do a System Restore
Many of you may see that the network adapter disappeared after returning from sleep mode or hibernation. Try to fix the wireless driver. If it’s not the matter of the driver, you can perform a system restore.
Step 1. Go to System Restore. You can type “system restore” in the Start search box to locate it.
Step 2. Choose the restore point when wireless network is working properly.
Surface Wireless Network Adapter Not Working
Step 3. Confirm your restore point and wait for it to complete.
Top 5. Add a USB Wireless Adapter
If none of the methods above work, and if you really need to use WiFi through the computer, buy a new USB wireless adapter or card. Those USB wireless LAN card “dongles” are tiny and easy to plug into a standard USB port. Once you plug the USB wireless card into your computer, Windows Update will install a driver for it. Alternatively, you can try Driver Talent to download and install a best-matched driver for the USB wireless card to work properly.
These network-related posts may also interest you:
How to Fix Red X/Red Cross on WiFi Icon on Windows 10
If your wireless adapter not showing up in Device Manger problem still exists, don't hesitate to leave comments below for further technical assistance.
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